Heavy equipment sales produce a heavy-duty award

Inland won a Platinum Best of Business award

Dale Felhauer is the general manager of Inland in Cranbrook. — Photo courtesy Dale Felhauer

Inland is the premier provider of heavy equipment in Western Canada. The company has been in the heavy-duty truck and equipment marketplace for over 65 years and is comprised of three successful business entities: Kenworth truck sales, construction and forestry equipment sales and Kenworth truck leasing and rental.

Inland’s Cranbrook location is one of more than 20 dealerships across North America. The 11-bay facility resides on the west side of the Crowsnest Highway (Highway 3) in Cranbrook.

Inland won Platinum in the Heavy Equipment Sales category of Kootenay Business’ Best of Business Awards for 2017.

Dale Felhauer is the general manager of Inland in Cranbrook. He discussed Inland’s longevity and how the company has evolved over its 65-plus-year history.

What makes Inland special?

We are a one-stop shop that can work on trucks and equipment. We have great staff, and the company is stable and has been around a long time.

How has your business evolved over time?

We have evolved from just a truck dealership. Now, we also handle logging and construction equipment, which has increased to almost half of our business.

What’s a recent trend in your business that you’re excited about?

Construction, steep-slope logging and the logging industry as a whole are strong right now.

How would you describe the team you've assembled at Inland?

We aim to have a very high standard of customer service.

What are the core reasons that Inland has survived and thrived since its inception in the '50s?

We’re a family-owned business with quality products and strong relationships with our customers.