Secrets of snowy success

Red Mountain Resort's Erik kalacis answers some questions

Red Mountain Resort is one of North America’s oldest ski resorts. Erik Kalacis, the general manager and vice-president of sales and marketing at Red Mountain Resort, answered a few questions about factors that keep the resort thriving.

How long have you worked for Red Mountain Resort?

It’s coming up to four years. I started as the vice-president of sales and marketing, a title I still maintain. I acquired the role of general manager two years ago.

What is your favourite part of your job?

It’s a dream job. Operating one of North America’s most unique and attractive ski resorts is an honour. Working with the team we have here—the great employees and ownership group—is certainly a thrill.

What would your typical work day entail?

Well, (first) I’d make sure everything at the resort is ready to host our guests, ensuring everyone’s got their smiling faces on and are ready to entertain everyone that’s coming to ski or board. Secondly, I’d take care of administrative duties, (such as) emails. Then I usually get out on the mountain for a few runs to see how things are.

What makes Red Mountain Resort a great place to work?

For the employees, there’s great skiing—that’s a perk. On their days off, employees get to ski on one of the best outdoor playgrounds (available) in this country. Also, there’s excellent team spirit. We’ve got a lot of returning employees and regulars who groom the newcomers and we have a real happy family.

Are you able to hire locally or do you hire people from international locations?   

Because we’re in Rossland, we have the unique luxury of not having to go too far to recruit new people. This year we had a 75 per cent employee return rate . . . we’re one of the biggest employers in our region (and) people take a lot of pride in their jobs.

What do you look for in new employees?   

(We look for) passion for Red as a great place to work and play, and passion for skiing and snowboarding and the mountain community. (We also look for) an enthusiastic attitude and proper work-related experience, of course.

Is there something that makes Red Mountain a standout among other ski resorts?

We recognize the top performers by offering them (perks such as) heli-skiing, but mostly I think we offer a lifestyle that is very enviable. (Rossland) is a true ski town. It’s right next to the mountain and has a real community feeling. You can live here and it’s tough to find a reason to live elsewhere.